It is not uncommon for small business owners to find themselves working with an accounting firm that isn’t a great fit for their needs. A mismatch occurs when the accounting firm doesn’t offer (or doesn’t consistently deliver) the level of service needed.
Typically, these mismatches relate to a lack of communication or timely follow-up. Whatever the reason, business owners sometimes decide to switch to an accounting firm that better suits their needs.
The thought of making a switch can be daunting. Of course, the process will require some time and effort, but an accounting firm that suits your needs should have a proven process to make it as easy as possible.
Most business owners find a new accounting firm by doing online research or asking other business owners to provide a referral. Read online reviews and speak with other business owners about their experiences. Identify firms that have developed a proven process for working with small businesses and their owners. Consider additional services you may need, such as payroll processing and HR tools. Once you find a few firms you like, schedule a time to meet. Ask questions to help determine if you are a good match; discuss what you need and want from the relationship. If you’re comfortable that you’ve found a new accounting firm that fits your needs and budget, it’s time to start the process of switching.
Once you identify a new accounting firm, determine the best date to start working with them. It is important to notify the old accountant, in writing, that you intend to make a change. Consider whether you need to request any required documents for an efficient transition. This request may include returning original records to you or providing you with copies of tax returns if they haven’t already done so. Your new accounting firm should be able to help you notify the old accountant and determine what information should be requested, if any.
Your new accounting firm should have a process to help you transition smoothly. This should include getting to know you, answering your questions, and learning about your business and goals. Plan to take the time necessary to get to know the new firm’s people and processes and how to get the most from their services. The new accounting firm may use this transition period to help you evaluate where your business stands financially and to consider how to streamline specific processes to make your business more efficient and effective.
Switching to a new accounting firm doesn’t have to be a time-consuming hassle. The right accounting firm will guide you through the process, provide timely and thoughtful answers to your questions, and help you get the most from your investment in their services.
If you have questions or need help, reach out and start a conversation with our team.
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